Online Conversation Skills are a future topic
During the pandemic many people started to see online communication with a fresh view. Suddenly it was more than a emergency solution and scenarios took place online that were not accepted online before.
- But what are the success factors of communicatively challenging online settings?
- Where are the real added values of online communication?
- In which cases and under which conditions is “online” more than just an emergency solution?
- What competences does a good online moderator / online mediator need and how can they be learned?
Are you looking for an expert for a research project on the topic of live online communication – especially on soft skill competences and empathic services such as mediation/ conflict resolution/ negotiation/ coaching and taking into account intercultural aspects?
I have experience in publicly funded research projects and profound methodological knowledge from my time as a Fraunhofer research fellow and project manager in international research projects.
Research expertise and methodological knowledge
Communication theories, focus on online communication
Leadership of virtual teams & conflict moderation as a leadership task
Mediation procedures, focus on online mediation
E-learning / blended learning conception
Evaluation of e-learning measures
Culture-sensitive adaptation of live e-learning components for Chinese participants as part of the training for industrial foreman and skilled worker 4.0. In cooperation with Fraunhofer IAO, KIT and AHK Shanghai
Funded by the BMBF, as part of the funding initiative „Internationalisierung der Berufsbildung“ (Internationalisation of Vocational Education and Training)
Completed projects (selection)
Development of a standardised online therapy for pre-school children who stutter. In cooperation with the Kassler Stottertherapie KST (Kassler Stuttering Therapy), Zentrum für Telemedizin Bad Kissingen (Centre for Telemedicine Bad Kissingen) and the Techniker Krankenkasse (health insurance company).
Funded by the Hessian Ministry of Social Affairs and Integration: Hessischen Ministerium für Soziales und Integration.
2016-2017 Online German course for refugees
German language online courses on beginner`s level for young refugees waiting for an official German course on-site.
German training export in the field of production management to China.
Funded by the Federal Ministry of Education and Research BMBF.