Training for Mediators
Facilitating challenging conversations such as a mediation or conflict coaching in a virtual space requires attention, good listening skills, sovereign online conversation management and routine handling of the software.
My aim is to make you feel as comfortable in the virtual room as you do in the physical room. Only then you won`t loose any of your professionality online and at the same time be able to focus on the proceedings. Confident online presence can be learned – in order to make it work virtually as well as on-site.
Training for Lecturers, Trainers and Supervisors
During the pandemic, many lecturers had to offer course modules in the virtual room at short notice. Based on many positive experiences, trainings and further education will increasingly be offered hybrid or online in the future. Especially when it comes to teaching complex soft skills such as mediation competence, face-to-face teaching cannot be transferred 1:1 into the virtual space.
Learn the methodological-didactical planning of online modules: from the design of introduction rounds, supervision of role plays, establishment of feedback possibilities to the preparation of teaching materials and interactive exercises. Impart your knowledge and your treasure trove of experience online as authentically and lively as if you were sitting in the same room with your participants!
Trainings for Leaders, Team and Project Managers
Do you lead a virtual team or are your employees currently in home office? Do you have a feedback meeting coming up and your client is dissatisfied? In addition to on-site meetings, conversations that we would have preferred to conduct face-to-face, sometimes have to take place virtually.
Especially when it comes to sensitive content such as employee feedback or conflict clarification, it is particularly important to adapt the way the conversation is conducted to the specifics of the virtual space. Implement your leadership skills confidently online and make the contact as valuable as if you were sitting together at the same table!
Advanced Training: Online Mediation in ENGLISH for persons with basic knowledge in mediation
How to transfer all phases of mediation in the virtual room.
with many practical tipps & exercises.
Checklists for preparation, organisation, technical issues.
Trainer: Anne Rickert
4x 3h of training (online) on 2 days (date on request)
590 € p.P.
IOM trainings usually take place online, in zoom, vitero or – for in-house trainings – in the software of your choice. Hybrid events with attendance components, pure attendance workshops and individual dates for groups of 4 or more on request.
Not sure which training is right for you? You do not belong to one of the target groups mentioned, but are still interested? Let us discuss your specific needs via phone!