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Professional career
International Cultural and Business Studies, Universities of Passau and Málaga (Spain)
Research assistant at Fraunhofer IAO, Dep. of Human Resources and Organisational Development: Project management of interdisciplinary research projects in the field of e-learning & learning in work processes
E-Learning advisor at Stuttgart Media University
Senior consultant, master trainer, Head of academy, vitero GmbH
Currently
- Founder (2019) and director of the Institute Online Mediation & Moderation IOM
- (Online) mediator in intra-company, family and intercultural settings → READ MORE
- (Online) moderator of (scientific) conferences, committee meetings and large group events → READ MORE
- Online trainer for online mediation, online facilitation and related topics → READ MORE
- International Project manager in publicly funded research project → READ MORE
It is my objective to make human proximity tangible in the virtual room and to accompany you with calmness, presence and competence in virtual conversation situations. My special expertise lies in complex settings and emotionally challenging situations.
Mediation activities & trainings
- Over 10 years of experience as a mediator (BM® licensed)
- Basic and advanced training as a business mediator 2007/08, Konstanz
- Trainers`assistance in mediation training at the University of Stuttgart (2020/21)
- Founder and head of expert group „Online Mediation“ at Bundesverband MEDIATION e.V.
- (Online) citizen participation processes and large group mediation (in cooperation with Dialogbasis.de)
- Advanced training in supervision for mediators, Akademie von Hertel (2021)
Trainings, Workshops & Lectures
- Lectureship Conflict Management, University of Stuttgart
- Online lectureship module „Online Mediation“, Alice Salomon University of Applied Sciences, Berlin
- Online lectureship “Online Moderation for Mediators”, IHK Training Centre Dresden and IHK Academy Munich
- Online lectureship “Online Moderation for Lecturers”, Stuttgart University of Applied Sciences, HFT Stuttgart
- Online lectureship “Introduction to Online Mediation”, HFT Stuttgart and IHK Heilbronn
- Teaching assignment “Conflict moderation and mediation”, IHK Heilbronn
- Online teaching “Presentation Training”, HFT Stuttgart
Publications (selection)
- Rickert, A., Onlinemediation – echte Begegnung im virtuellen Raum: Ist das Onlineverfahren eine Option für Mediation in Strafsachen?, in: TOA-Magazin. Fachzeitschrift zum Täter-Opfer-Ausgleich, 02/2020, S.52-54 → DOWNLOAD
- Rickert, A., Wie gelingt Onlinemediation?, in: Konfliktdynamik Jg. 9, Heft 03/2020, S. 217-224 → Konfliktdynamik Heft 3/2020
- Rickert, A., Live Online-Mediation – ein Zukunftstrend?, in: Konfliktdynamik Jg. 8, Heft 1/2019, S. 64-71 → Konfliktdynamik Heft 1/2019
- Rickert, A., Das Gute daran, Bilder- und Vorlesebuch für Kinder getrennt lebender Eltern im Vorschulalter (ab 3 J.) mit Illustrationen von Sabine Heine, ISBN-10: 3702235191 (14,95 Euro) → bestellen bei Thalia
- Rickert, A., Virtual Classroom – eine Antwort auf aktuelle Herausforderungen in der Personalpolitik, in: elearning Journal, Learntec-Ausgabe 2019 → WEITERLESEN
- Rickert, A., Vertrauen als Erfolgsfaktor in der audio-videobasierten Online-Mediation, in: Barth, G./Böhm, B. (Hrsg.), Die Wirtschaftsmediation, 1/2013, S. 35-39 → DOWNLOAD
- Rickert, A., Live-Online-Mediation mit der Webconferencing Software vitero, in: Barth, G./Böhm, B. (Hrsg.), Konfliktlösung Online?, Basics of Online Dispute Resolution, Bd.1, Steinbeis-Edition, Stuttgart, 2012, S. 7-30
- Rickert, A., Mediation im virtuellen Raum, in: ZKM – Zeitschrift für Konfliktmanagement, 6/2009, S. 168 ff
Lectures (selection)
- Round Table Mediation und Konfliktmanagement der Deutschen Wirtschaft (RTMKM), 2021: Online-Vortrag „Kontakt herstellen und Vertrauen aufbauen im virtuellen Raum“
- BM-Kongress 2020: Online-Workshop „Kontakt und Vertrauen in der Online-Mediation“
- Learntec 2020: Im Virtual Classroom vitero Lernerlebnisse in der Gruppe schaffen
- e-Trainer-Kongress 2017: Online-Workshop „Führung virtueller Teams“
- bvob Virtueller Winter 2016: Podiumsdiskussion „Online Coaching – Nähe trotz Distanz“
- e-Trainer Kongress 2016: Online-Workshop „Konfliktmoderation im virtuellen Raum“
- Round Table Mediation und Konfliktmanagement der Deutschen Wirtschaft (RTMKM), 2015: Vortrag „Die Verfahrensart Online Mediation mit Live-Demo“
- Cross-border Mediation Kongress 2013: Vortrag „Der Faktor Vertrauen in der Online-Mediation“